Assistant Property Manager - Waterfront

Step into the role of Assistant Property Manager at Waterfront, a premier residential waterfront community in South Carolina managed by East West Hospitality. The Assistant Property Manager provides essential administrative and operational support to the onsite management team, helping ensure smooth daily operations, exceptional resident service, and accurate association records. This role is ideal for someone looking to grow into property management and HOA governance, offering hands-on exposure to resident relations, vendor coordination, compliance tracking, and board-level support within a professional, community-focused environment.

This role is designed for individuals seeking long-term growth in property or association management. The Assistant Property Manager at Waterfront gains hands-on exposure to HOA governance, board operations, resident relations, compliance, and vendor coordination, with direct mentorship from senior property management professionals. This position offers a clear development path into Community Manager or Property Manager roles within a stable, professional environment.

Key Responsibilities:

• Deliver a high-touch resident experience by supporting daily communication, onboarding, and service requests
• Assist with homeowner onboarding, welcome materials, and system setup in BuildingLink and Vantaca
• Prepare and distribute official association communications, notices, and newsletters
• Track and support violations, Architectural Review Board (ARB) requests, and resident correspondence in accordance with association procedures
• Maintain accurate and compliant resident, vendor, and access-control records
• Enter, track, and follow up on work orders and maintenance requests, ensuring proper documentation and closure
• Coordinate vendors, inspections, and required compliance testing
• Assist with administrative preparation for Board meetings and annual meetings, including agendas, packets, minutes support, and follow-ups
• Support calendar management, inspections, and preventive maintenance schedules
• Provide afternoon coverage and assist with administrative or compliance-related special projects as assigned

Professional Attributes & Core Competencies:

• Professional, calm, and service-oriented demeanor when interacting with residents, board members, and vendors
• Strong emotional intelligence with the ability to navigate sensitive situations and support conflict resolution professionally
• Highly organized with exceptional attention to detail and follow-through
• Proactive, dependable, and self-motivated, with the ability to manage priorities independently
• Clear, polished written and verbal communication skills
• Collaborative team player who works effectively across departments and with external partners
• Accountability-driven with a solutions-oriented mindset focused on continuous improvement

Employment Status: Part Time, Year Round

Pay Rate: $23 - $25 DOE

Closing Date: 01/31/2026 or until filled

Schedule: Flexible M-F 12pm-5pm

• High school diploma required; bachelor’s degree preferred
• 1–3 years of experience in customer service, hospitality, administrative support, or residential operations
• Demonstrated interest in or exposure to property management and HOA operations
• Experience with resident communication platforms such as BuildingLink and Vantaca is a plus
• Strong administrative, data entry, and recordkeeping skills with a high level of accuracy
• Ability to manage calendars, documents, and compliance tracking effectively
• Comfort working with vendors, contracts, and association documentation in a professional setting

Benefits & Perks:

• 401(K) Plan with discretionary Employer Match
• Paid Sick Time 
• Career Development Trainings
• Corporate Discounts with Perk Spot
• $500 Referral Program
• Employee Assistance Program

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.