Careerwise Culinary Apprenticeship - East West Hospitality

THIS IS FOR VAIL VALLEY CAREERWISE CANDIDATES ONLY

Apprenticeship Details

• Schedule:
  • Year 1, Summer: full time, 32 – 40 hours/week
  • Year 1, School year: minimum of 16-20 hours/week
  • Year 2 - full time, 32 – 40 hours/week
• 126 Riverfront Lane, Avon CO 81620
• Resort Operations
• Total apprentices for this position: 1
• Total apprentices at company: 1
• Work environment description: sitting / standing / walking / bending/ lifting / pushing/ pulling
• Apprentice compensation – Year 1: $19.00/hour

• Eligibility: Completed Junior year, apprenticeship begins in the summer leading into Senior year

Who We Are:

At The Westin Riverfront Resort & Spa we pride ourselves on providing the best hospitality experience in the Vail Valley, and we are looking for a customer service oriented apprentice to join our team!

What You Will Do:

The Food and Beverage Department contributes a great deal to the overall experience a guest has at our resort.  One of the biggest aspects of a vacation is the wonderful food and drink guests enjoy while visiting.  The quality of food and beverage along with the service that comes with it, have a huge impact on the overall success of the resort.  This department contributes a great deal to the overall profits.  Food and beverage professionals tirelessly work to intensify the guests’ experience through their service. 

During your apprenticeship, you will rotate throughout the following positions to gain knowledge of the back of house and culinary operations within the Food and Beverage Department.

• Kitchen Steward
  • Maintain kitchen cleanliness and organization with a positive, team-focused attitude
  • Responsible for all ware-washing of china, glass and silver, and kitchen small wares
  • Correct relocation of all cleaned items back to their proper location
  • Disposal of trash and recycling from kitchen to loading dock
  • Ensure kitchen areas and loading dock cleanliness
  • Other duties as assigned
• Entry Level Line Cook
  • Setting up and stocking line stations with necessary supplies
  • Keeping line stations clean and organized
  • Prepare food for service, including prep, butchery, and sauces
  • Cook assigned menu items during service under Sous Chef and Lead Line Cook direction
  • Maintaining high quality standards of food and its preparation, service and presentation
  • Complying with mandatory food safety standards and regulations
  • Other duties as assigned
• Cook
  • Maintain high standards for food quality, preparation, and presentation
  • Promote the enthusiasm of the culinary experience
  • Will cook, prep, and clean with attention to detail, speed and accuracy
  • Always practicing good food hygiene and safety
  • Supports and help the Sous Chef and Cook 1 to accomplish day to day goals
  • Other duties as assigned

Who You Are:

• Guest Focus: Builds enduring relationships to deliver genuine hospitality and meet the needs, wants and expectations of our guests
• Instills Trust: Gains the trust and confidence of others through transparency, integrity and authenticity
• Interpersonal Savvy: Relates openly and comfortably with diverse groups of people across levels, functions, culture and geography
• Ensures Accountability: Holds self and others if appropriate, accountable to meet commitments.  Does what they say they will do
• Communicates Effectively: Communicates articulately through verbal, non-verbal and written means, and seeks to understand while adjusting style to meet the needs of different audiences
• Collaborates:  Builds enduring relationships, works collaboratively with others across departments and divisions to meet objectives
• Being Resilient:  Adapts and rebounds from difficult situations quickly with a positive attitude
• Nimble Learning: Actively pursues learning opportunities by tackling new problems and learning from successes and failures

What You Have Done:

Great employees of the hospitality industry are enthusiastic about their jobs and strive to do the best work possible. They want to give their guests the best experience available. So, if you have commitment, great people skills, exceptional attention to detail, leadership and teamwork skills and a contagious enthusiasm and attitude, you could be considered a highly valued candidate for employment in the hospitality industry.

What You Will Learn:

• Customer Service:  Providing excellent guest service by utilizing the Westin Human Truths; We need to be UNDERSTOOD, We want to BELONG, We long to feel SPECIAL, We crave a little more CONTROL over our lives, and We dream of REACHING OUR POTENTIAL. 

• Judgement and Decision Making: Able to solve problems by evaluating the facts, explore options, analyze pros and cons and execute the best solution for those involved. 

• Paying Attention to Detail: The smallest details must be adhered to.  From the way the room is prepared, to the wake-up call to how the furniture is set up in the room; all aspects are important to our guests.
• Teamwork: Successful employees work well with others and will be productive members of a team.  We value the contributions of everyone.
• Troubleshooting: Determine the cause of operating errors and develop possible solutions. Make small adjustments but speak with the appropriate people (e.g., supervisors, colleagues) on problems that may be more systemic (e.g., a pattern of problems or serious problems).
• Active Listening: Maximize learning by paying attention to what other people are saying (e.g., co-worker, supervisor). Taking time to understand the points being made, asking appropriate questions to identify root cause through iterative questions and making sure to understand the impact of the situation being discussed.
• Critical Thinking: Using logic and reasoning to identify the risks and rewards of alternative solutions, conclusions, or approaches to problems; seeing the big picture and identifying patterns and identifying opportunities for improvement.

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.