Front Desk Agent - Frontgate

$500 HIRING BONUS!

Frontgate | Avon is seeking a Frontgate Ambassador to deliver exceptional guest service, front desk operations, and hospitality experiences in a luxury resort environment. If you enjoy creating memorable stays, building genuine guest relationships, and being the welcoming face of the property, this role is for you.

In this position, you will be responsible for check-ins, check-outs, reservations, and guest services support, ensuring every interaction is handled with professionalism, accuracy, and warmth. You’ll serve as a key point of contact for guests and owners, helping to resolve issues quickly and elevate the overall experience.

Duties Include:

• Greet and welcome guests in a professional, friendly manner, ensuring a positive first impression
• Manage guest check-in, check-out, and reservation processing accurately and efficiently
• Provide responsive customer service, addressing guest requests, questions, and concerns promptly
• Coordinate with Housekeeping and Maintenance teams to ensure timely communication and resolution of guest needs
• Handle mail, packages, and front desk administrative tasks including filing, data entry, and maintaining records
• Maintain a clean, organized, and professional front desk and lobby environment at all times
• Support overall property operations and guest satisfaction initiatives

Location: Frontgate | Avon, CO

Start Date: As Soon As Possible

Employment Type: Full-Time, Year Round

Pay Rate: $23-25/hour, depending on experience. Hiring bonus paid half after 30 days and half after 90 days.

Schedule: 9:00am - 5:30pm or 8:00am - 4:30pm or 10:00am - 6:30pm with 2 consecutive days off

Posting Closing Date: 6/30/2026 or when filled

The ideal candidate for this year-round opportunity is authorized to work in the United States on an ongoing basis, without a set end date, and is at least 21 years of age. They bring strong communication skills, a solution-oriented mindset, and a keen attention to detail, paired with the cultural awareness and adaptability needed to thrive in a dynamic hospitality environment. A collaborative team player, they are also comfortable navigating Microsoft Office and other computer systems, with experience in Property Management Systems to support seamless daily operations.

Benefits & Perks:

In addition to onsite parking, our benefits package is designed to enhance your overall experience and well-being. Enjoy our Winter Incentive Program for full-time employees and generous Paid Time Off. Choose from three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance, all available for full-time staff. We offer a 401(K) Plan with a discretionary employer match. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You’ll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.