Front Desk Agent - St James Place
Are you polished, personable, and passionate about delivering elevated guest experiences? St. James Place is seeking Front Desk Agents who understand that luxury lives in the details. As the first point of contact for our guests and owners, you’ll set the tone for an exceptional stay—offering a seamless arrival, attentive service, and thoughtful support throughout every interaction. If you take pride in professionalism, discretion, and creating memorable moments, this is your opportunity to shine.
What You’ll Do:
Deliver a refined, welcoming arrival and departure experience for guests and owners
Manage check-ins, check-outs, and reservations with precision, efficiency, and care
Respond to calls and inquiries with clarity, warmth, and confidence
Maintain meticulous reservation records and guest communication
Support front desk operations to ensure a smooth, polished guest experience
Why You’ll Love It Here:
Winter Wellness Incentive (Epic Merchant ski pass or end of season bonus, based on start date)
Complimentary onsite parking in Beaver Creek
Opportunities for professional growth within a luxury hospitality environment
A collaborative, service-driven team committed to excellence
Location: St. James Place, Beaver Creek, CO
Start Date: ASAP
Employment Type: Full-Time Seasonal with Year Round Potential!
Pay: $21 - $23/hour.
Schedule: Approximately 40 hours/week. Weekend and holiday availability required.
Posting Close Date: 12/31/2025 (or until filled)
We’re looking for warm, intuitive professionals who naturally anticipate guest needs and bring genuine curiosity, positivity, and care to every interaction. You stay composed under pressure, multitask with ease, and communicate clearly and thoughtfully. Proficient in guest service systems, including reservation management and check-in/check-out processes, you’re also skilled at managing phone systems, directing calls, and providing clear, accurate information. Fluent in English, your friendly, professional energy helps create memorable, personalized experiences for every guest.
Benefits & Perks:
Take advantage of Onsite Garage Parking in Beaver Creek Village. Full time employees choose from three Health Insurance plans, plus Dental, Vision, and Life Insurance options. Enjoy winter perks like an EPIC Merchant Pass or End of Season Bonus. Full and part time employees can save for the future with our 401(K) Plan. Elevate your career with development trainings, discounted gym memberships at The Athletic Club Westin, and exclusive discounts at Eye Pieces. Don’t miss our $500 Referral Program, Sabbatical Program, and Employee Assistance Program for all-around support!
Why East West Hospitality
At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.
We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.