Front Desk Agent
Falcon Point in Avon, CO. is seeking an enthusiastic Front Desk Agent to join their team. The Front Desk Agent will be responsible for greeting and welcoming guests to a busy time-share property, checking guests in and out of residences, handling guest’s requests, responding to maintenance and housekeeping needs, acting as concierge, and safe handling of cash or credit card transactions. Ideal candidate will have a great attitude, professional demeanor, excellent customer service skills, and good computer skills.
Location: Falcon Point- Avon, CO.
Approximate start date: Immediately
Schedule: Varied - days, nights, weekends & holidays.
Employment Type: Full Time, and Part Time- Year Round.
Full Time-Year Round employees are eligible for benefits including health insurance, 401k Plan, PTO & Sick Paid Time Off.
At East West, you'll find a culture based on excellence, where our vision is to be the leader in hospitality services by being transparent, collaborative and simplifying the complex. We believe in doing the right thing for each other, our community, our environment and those we serve. We make this happen by creating value and sharing our passion for hospitality in the places where we live, work and thrive. Visit our website to learn more about East West at https://eastwest.com
This job requires excellent verbal and written communication, as well as telephone etiquette. Candidate must be comfortable in a fast paced environment and able to multi-task. English fluency required; Spanish preferred. Previous front desk or guest service experience preferred. Knowledge of RDP reservation software helpful but not necessary.