Front Desk Concierge - The Lion

Join our close-knit team as a Front Desk Concierge at The Lion, our boutique property in the heart of Lionshead Village, managed by East West Hospitality! We’re looking for reliable, organized professionals to take charge of Front Desk responsibilities while partnering with Engineering and Housekeeping to ensure a seamless guest experience. This role offers the perfect balance—some time at the desk and some time away, completing unit inspections—so you’re not tied down to repetitive tasks all day. You’ll also have the exciting opportunity to assist owners with Concierge services, opening the door to commission-based earnings. If you’re ready to deliver exceptional service while enjoying a dynamic variety of responsibilities, we’d love to hear from you!

Responsibilities Include:

• Greeting and welcoming guests and owners
• Checking guests in an out while assisting with luggage and property tours
• Assisting guests and owners with concierge requests such and restaurant reservations, activities, transportation, and housekeeping requests

Location: The Lion, Managed by East West Hospitality - Vail, CO 

Employment Status: Full Time Year Round and Seasonal 

Start Date: 11/1/2025, Flexible

Pay Rate: $23 / hour + commissions and any tips earned! Annual 10% bonus based on performance!

Schedule: Flexible mix of AM (7:30am-3:30pm) and PM (1:00pm-9:00pm) shifts.

Posting Closing Date: 10/30/2025 (or until filled)

• One year of guest service experience 
• Excellent guest service skills

Benefits & Perks:

Enjoy our Winter Incentive Program (choose a merchant pass or equivalent bonus, depending on your start date), a 401(k) Plan with discretionary employer match and Paid Sick Time. Our Full Time Year Round employees can choose from three different health insurance plans and accrue Paid Time Off! We also invest in your growth with Career Development Trainings and offer perks like a discounted gym membership at The Athletic Club Westin, discounts at Eye Pieces and Venture Sports, and corporate discounts through Perk Spot. Our unique benefits include a Sabbatical Program, a $500 Referral Program, and access to our Employee Assistance Program.

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.