Job Description

Date Posted:
Solaris Residences
United States of America


Are you interested in working for the company that won No.1 Large Company in the Colorado 2019 Top Work Places Awards? Join our team at the Solaris Residences, managed by East West Hospitality.

At Vail’s premier Solaris Residences, our team thrives on delivering unparalleled service to our owners and guests, and we are looking for a Front Desk Manager with a passion for excellence. If you are a dedicated hospitality professional, and a relationship builder with a focus on employee development, we would love meet you!

Duties Include:

  • Provide leadership to the Front Desk department
  • Hire, train, coach, develop & assist Front Desk Agents
  • Ensure staff knowledge of all products, standards, procedures & pricing
  • Maximize sales revenues through up-selling and sales strategy
  • Manage guest & owner requests, inquiries, and guest recovery efforts

Location: Solaris Residences - Vail, CO

Employment Status: Full Time, Year Round

Pay Rate: Salaried DOE

Signing Bonus: $400 ($100 paid on first check, $300 paid after 3 months)

Benefits & Perks:

  • Health Insurance - Choose from two plans!
  • Dental, Vision, & Accident Insurance
  • Life Insurance
  • Epic Merchant Season Ski Pass or Equivalent Bonus
  • 401(K) Plan with Employer Match
  • Paid Time Off & Paid Sick Time
  • On-Site Parking Garage - Can be used even on your days off!
  • Career Development Trainings
  • Discounted Gym Memberships at VAC and The Athletic Club Westin
  • Discounts at Eye Pieces & Venture Sports
  • Sabbatical Program
  • $200 Referral Program
  • Employee Assistance Program

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at

Minimum Requirements

  • At least one year experience in the hospitality industry in a supervisory or leading role.
  • Front Desk/ Guest Service experience preferred.

East West Hospitality is an equal opportunity employer and participates in E-verify.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online