General Manager - Old Greenwood

Old Greenwood is looking for a hands-on General Manager to lead a high-end resort ownership community where you’re not just overseeing operations—you’re shaping the entire experience. In this role, you’ll serve as the key partner to the Board and ownership group while driving day-to-day performance across hospitality, property management, and team leadership. With real autonomy, strong visibility, and the backing of a broader platform, you’ll have the opportunity to build a high-performing team, elevate the owner and guest experience, and set the standard for operational excellence. If you’re the kind of leader who takes pride in owning the outcome and leading from the front, this is your chance to take the reins of a premier asset!

Duties Include:

• Lead daily operations across housekeeping, maintenance, and vendors to deliver a seamless owner and guest experience
• Develop department leaders, set clear expectations, and drive performance and accountability
• Act as primary liaison to the Board, managing meetings, communication, and follow-through
• Oversee owner relations, including portal management and direct communication
• Manage financials, including reporting, invoice approvals, and work order reconciliation
• Execute HOA projects in alignment with Board direction and ensure regulatory compliance
• Oversee reservations, ownership logistics, and the primary week rental program
• Maintain high standards across operations, from unit presentation to service delivery
• Respond to emergencies and support a Manager on Duty program to ensure operational continuity

What's Hot: 

• Flexible onsite leadership with autonomy to adjust schedule around peak operational needs
• Convenient onsite or priority parking in a resort market
• Built-in mountain lifestyle with occasional ski/bike break flexibility
• Strong enterprise support across HR, finance, marketing, and revenue management
• Direct engagement with ownership and Board at a strategic level
• Employee discounts across a broad portfolio of managed properties

Location: Old Greenwood, North Lake Tahoe

Employment Status: Full Time, Year Round

Start Date: ASAP

Schedule: Full-time, exempt role with a schedule generally aligned to business hours, requiring flexibility for weekends, holidays, evening meetings, and on-call support as needed.

Pay Rate: $95,000 - $105,000 Depending on Experience

Posting Closing Date: 6/26/2026 or when filled

The ideal candidate is legally authorized to work in the United States on an ongoing basis, without a specific end date, and brings a strong blend of hospitality, property management, and leadership experience. They demonstrate executive presence with approachability, communicate clearly and professionally across owners, Boards, teams, and vendors, and are skilled at building trust-based relationships. This individual is operationally grounded, highly organized, and comfortable working through financials, reporting, and day-to-day property operations, while maintaining a strong focus on service and owner experience. They remain calm under pressure, exercise sound judgment in complex or sensitive situations, and adapt easily to changing priorities and seasonal demands. Experience working with Boards, HOA governance, and property management systems is preferred, along with proficiency in Microsoft Office and strong written communication skills. A bachelor’s degree or equivalent experience is required, along with 2–4 years in property management, hospitality, or a related field; CMCA or CACM certification is a plus.

Benefits & Perks:

At East West Hospitality, we believe in supporting the whole employee—at work and beyond. Our benefits package includes multiple health insurance options so you can choose what fits you best, along with dental, vision, life, and accident coverage for added peace of mind. We offer a $1,000 annual recreation reimbursement to help you enjoy the lifestyle we live and work in, a 401(k) plan with discretionary employer match, and generous paid time off and sick leave. Team members also have access to career development trainings, an employee discount program through Perk Spot, an Employee Assistance Program for life’s unexpected moments, and a sabbatical program that rewards long-term commitment.

Why East West:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.