Resident Services Coordinator - Coloradan

The Front Desk Coordinators are the familiar faces providing a welcome greeting to all residents and guests. In order to provide a resort level of service, the Front Desk Attendant will be responsible for upholding the highest standards of professionalism. Some of the job responsibilities include; answering telephones, assuring building access and key control as well as security, logging deliveries for residents and coordinating package pick-up and delivery, providing neighborhood information and responding appropriately in emergency situations.

Positions Available: Full Time & Part Time weekends included

Hourly rate: Part Time: $21.50 and Full Time is $22.50

Benefits & Perks: 

We offer a comprehensive benefits package, health insurance with three plan options, and dental, vision, and accident insurance. Life insurance, and a 401(K) plan with discretionary employer match are also provided. Enjoy paid time off, paid sick time, and career development training. Employees receive discounts at Eye Pieces & Venture Sports, and corporate discounts through Perk Spot. Additional perks include a sabbatical program, a $500 referral program, and an employee assistance program.

Posting Closing Date: 2/28/26 or until filled

• Answering telephone
  • Provide general building information
  • Direct calls to other departments
• Packages
  • Log all income package
    • Mark package with unit number & date clearly & visibly
    • Place on shelf in package room under appropriate floor number
    • Record package in package log; date, name, carrier, phone number
    • Call all residents that received packages
• Key Control
  • Verifying all keys released from Association’s key bank have been authorized by Owner / Resident
  • Ensure individuals that receive our keys are filling out the key log
  • Take ID of individual that is checking key out
  • Have individual sign out once they have returned keys
  • Place keys back in key bank promptly once returned
• Scheduling Real Estate Showings
  • Have owner fill out Broker Key Release
  • Only allow scheduled showings that have faxed in authorization access to building and keys
• Scheduling Moves
  • Fill out Move Check list
  • Have resident sign Moving Agreement
  • Ensure proper insurance is received from moving company
  • Contact / schedule Move Monitor
• Building Walks
  • Use designated system for routine building walks
  • Act upon general housekeeping needs at front desk, lobby & 8th floor
• Monitor Club Room amenities
• Ensure all electronics are operational; TV’s, DVD, Computers, Printer
• Other duties as assigned

      Education and/or Experience

• Experience in customer service/administrative field i.e. hotel, property management, F&B, retail, receptionist.  High School Diploma or equivalent.

      Language Skills

• Ability to read and comprehend instructions,         correspondence, and  memos.   
• Ability to write correspondence emails. Ability to read and interpret documents in English such as safety rules, operating and  maintenance instructions, and procedure manuals.
• Ability to effectively listen and comprehend homeowner, guest or vendor requests and concerns.
• Ability to speak effectively before groups of customers or employees of organization in English.
• Knowledge of Spanish a plus.

Equipment Utilized

• Computer and desk phone, key bank machine      

Computer Operations

Word, Excel, Building Link, Outlook, fob system, Internet Explorer

Mathematical and Reasoning Skills

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.