Assistant Director of Housekeeping

Join our team at renowned The Westin Riverfront Resort & Spa, managed by East West Hospitality! We're on the lookout for an Assistant Director of Housekeeping to join our dynamic team. We take pride in offering guests a truly exceptional experience-from premium accommodations and award-winning dining to a state-of-the-art fitness center and world-class hospitality. If you're a positive, organized, and communicative leader with a background in luxury resorts, this could be your next great adventure! In this role, you'll support the Director of Housekeeping, ensuring our guest rooms and public areas, including the Club and Spa, meet the highest standards of cleanliness, safety, and maintenance. You'll oversee everything from staffing and scheduling to room inspections and training, working closely with other departments to ensure every guest's stay is nothing short of perfect. Ready to elevate your career in luxury hospitality? We’d love to meet you!

Duties include: 

This role ensures proper staffing levels to meet guest service needs and plays a key role in attracting, retaining, and motivating employees. Responsibilities include hiring, training, developing, disciplining staff, as well as reviewing and completing payroll for all assigned employees. Additionally, the Assistant Director of Housekeeping provides input on improvements, enhancements, and system modifications. Administrative duties include processing daily production and payroll, entering data into spreadsheets, monitoring payroll systems, applying PTO/Sick time, approving temporary labor timesheets, and managing owner billing, dry cleaning service, and outlet billing. The role also assists with scheduling, month-end close, and finalizing billing and department-specific charges. The Assistant Director must have a comprehensive understanding of department procedures, including room cleaning standards, chemical applications, commercial laundry operations, cleaning standards for public and back-of-house areas, and budget management. Effective coordination with other departments and maintaining strong communication and relationships across all areas of the property are also crucial aspects of this role.

Location: The Westin Riverfront Resort & Spa in Avon, CO

Start Date: ASAP

Employment Type: Full Time, Year Round

Pay Rate: $70,000 / year, plus annual 10% bonus potential 

Schedule: Varies depending on business volume. Must be able to work weekends and holidays.

Minimum Requirements:

We are seeking candidates with a minimum of 2 years of experience in housekeeping or property management at a high-end or luxury property, with proven supervisory skills. The ideal candidate is highly detail-oriented, organized, and possesses excellent time management abilities. Strong communication skills and the ability to build strong relationships with both team members and other departments are essential. Fluency in both written and spoken English and Spanish is preferred. Proficiency in MS Office, particularly Excel, and the ability to quickly learn hospitality applications like Galaxy UX, Galaxy LS, HotSOS, iqware, and MGS is required.

Benefits & Perks:

Our benefits package offers Marriott Hotel discounts worldwide, a 401(K) plan with discretionary employer match, and opportunities for career development training. Employees enjoy a free gym membership at The Athletic Club Westin, spa and on-property discounts, and savings at Eye Pieces & Venture Sports. Additional perks include corporate discounts through Perk Spot, a sabbatical program, a $500 referral bonus, and access to an employee assistance program.

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West Hospitality at jobs.eastwest.com/culture.