Assistant General Manager

Join the leadership team at Poste Montane Lodge! We're looking for an Assistant General Manager to help lead our front desk operations, support staff development, and ensure outstanding service for both owners and rental guests. This is a fantastic opportunity to grow your hospitality career in a dynamic, high-touch environment where guest satisfaction and team collaboration come first.

Duties Include:

As Assistant General Manager, responsibilities include supporting the Front Desk and Breakfast staff as needed, including covering shifts and managing schedules. This role handles guest and owner relations, oversees job postings, hiring, training, and performance management. Duties also include managing monthly mailings, responding to guest surveys, assisting with budgeting, and performing month-end accounting tasks. Additionally, this position oversees sales and marketing efforts, maintains third-party booking channels, and coordinates closely with Housekeeping and Maintenance to ensure smooth communication across departments. Other responsibilities include petty cash management, vendor relations, on-call manager duties, and-once licensed-serving as On-Site Broker to manage real estate transactions.

Location: Poste Montane Lodge

Start Date: 8/18/2025

Employment Type: Full Time, Year Round

Schedule: 40 hours/week, holidays and on-call shifts required. Flexibility needed based on business demands.

Pay Rate: $62,000 - $70,000 Annual Salary + Commission Potential

Posting Close Date: 8/18/2025 (or until filled)

The perfect candidate will have excellent communication and organizational skills, a positive, go-getter attitude, and at least three years of experience in customer service or hotel operations, preferably with prior management or supervisory experience. A licensed Colorado Real Estate broker is preferred, or the ability to obtain a license within the first year. They should be fluent in English, capable of interpreting safety rules and procedures, and proficient with computers and software like RDP Win Reservations System and Microsoft Office. Strong mathematical and reasoning skills, along with basic accounting knowledge, are essential for analyzing financial reports and making strategic decisions while maintaining a calm and friendly demeanor with staff and guests.

Benefits & Perks:

Employees of Poste Montane enjoy onsite parking in the heart of Beaver Creek! Choose from three Health Insurance plans, plus Dental, Vision, and Voluntary Benefits, along with Life Insurance for added peace of mind. Enjoy our Winter Incentive Program (choose a merchant pass or equivalent bonus, eligibility depends on your start date), a 401(k) Plan with discretionary employer match, Paid Time Off, and Paid Sick Time. We also invest in your growth with Career Development Trainings and offer perks like a discounted gym membership at The Athletic Club Westin, discounts at Eye Pieces and Venture Sports, and corporate discounts through Perk Spot. Our unique benefits include a Sabbatical Program, a $500 Referral Program, and access to our Employee Assistance Program.

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.