Banquet Captain - The Charter

The Charter is looking for a hands-on leader to take charge of banquet events from start to finish. As Banquet Captain, you’ll oversee setup, service, and breakdown-ensuring every detail runs smoothly and every guest leaves impressed. You’ll be the go-to on the floor, coordinating with servers, bartenders, culinary teams, and management to create flawless, high-quality events in a professional and polished setting. Beyond event execution, you’ll handle key admin tasks like post-event reports, tracking hours, and organizing supplies. If you're a confident leader with a passion for hospitality and a sharp eye for detail, this is your opportunity to shine!

Duties Include:

• Oversee Event Execution: Supervise all aspects of banquet functions, ensuring events run according to Banquet Event Orders (BEOs), timelines, and service standards.

• Lead and Support Staff: Assign tasks, conduct pre-shift briefings, and provide on-the-floor leadership to servers, bartenders, and support staff.

• Coordinate with Departments: Maintain clear communication with kitchen, bar, and event management to ensure seamless food and beverage service.

• Maintain Standards and Cleanliness: Uphold service quality, monitor guest satisfaction, and ensure event spaces remain clean, organized, and well-equipped.

• Handle Post-Event Responsibilities: Lead event breakdowns, reset spaces for upcoming functions, and complete post-event reports, billing notes, and feedback logs.

• Support Admin and Inventory Tasks: Track staff hours, assist with scheduling, and help manage banquet inventory and supply organization.

Let Us Serve You: Free on-site parking, free staff meal, flexible schedule!

Location: The Charter - Beaver Creek, CO

Start Date: 8/1/2025

Employment Status: Part Time On Call

Pay Rate: $20/hour

Schedule: Flexible, you work when you are available!

Posting Closing Date: 8/10/2025 or until filled

We’re looking for a confident and experienced leader who thrives in a fast-paced, guest-focused environment. With 2+ years in banquet service or hospitality supervision, they bring a sharp eye for detail, excellent communication skills, and the ability to manage a team with professionalism and poise. This person leads by example, stays composed under pressure, and ensures every element of an event aligns with the Banquet Event Order (BEO). They work seamlessly with colleagues across departments, adapt easily to changing needs, and consistently prioritize guest satisfaction. Familiarity with various service styles-buffet, plated, family-style-is a plus, and a flexible schedule including nights, weekends, and holidays is a must. TIPS certification or equivalent alcohol service knowledge preferred.

Benefits & Perks:

Enjoy a comprehensive benefits package designed to support and reward you! Our 401(K) plan includes a discretionary employer match to help you plan for the future, and career development trainings keep you growing professionally. Stay active with a discounted membership at The Athletic Club Westin, and take advantage of exclusive discounts at Eye Pieces, Venture Sports, and through our Perk Spot partnerships. Additionally, our unique sabbatical program, $500 employee referral bonus, and employee assistance program (EAP) ensure you’re supported every step of the way.

Why East West:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.