Business Systems Analyst

East West Hospitality is looking for skilled and motivated Business Systems Analyst! You'll work closely with business partners to streamline processes and ensure our back-office solutions meet our needs. Collaborate with internal stakeholders and IT to understand requirements, provide technical expertise, and deliver efficient business systems. If you are an experienced IT/IS professional and ready to make a real impact on our growth and efficiency, we want to hear from you!

Responsibilities include:

• Relationship Management: Establish strong stakeholder connections and prioritize exceptional service.
• Documentation: Develop and maintain clear process, technical, and training documentation.
• Technical Support: Serve as the primary contact for application configuration and issue resolution.
• Collaboration: Work closely with vendors and internal teams for system enhancements and data integrations.
• Continuous Improvement: Stay updated on industry trends, lead new application implementations, and support team success with flexibility.

Location: Denver Metro / Avon, CO; Remote work is not being considered for this role.

Start Date: ASAP

Employment Status: Full Time, Year Round

Pay Rate: $60,000 - $75,000 (range may vary depending on work location and experience)

Successful candidates will have:

• 2-4 years of business analyst experience preferred, or similar role with a Bachelor’s degree or equivalent experience required.
• Strong interpersonal skills for excellent customer service and professional communication
• The ability to exercise initiative and independent judgement in a positive and constructive way.
• Ability to travel as needed to assist with special projects or implementations.
• Excellent organizational and time management skills with a proven ability to meet deadlines.

Benefits & Perks:

• Health Insurance - Choose from three plans!
• Dental, Vision, Life, Accident & Pet Insurance
• $1000 Wellness Bonus / year
• 401(K) Plan with discretionary Employer Match
• Paid Time Off & Paid Sick Time
• Career Development Trainings
• Discounted Gym Membership at The Athletic Club Westin
• Discounts at Eye Pieces & Venture Sports
• Sabbatical Program
• $500 Referral Program
• Employee Assistance Program

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world’s favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.