Coloradoan Resident Services Coordinator
The Front Desk Coordinators are the familiar faces providing a welcome greeting to all residents and guests. In order to provide a resort level of service, the Front Desk Attendant will be responsible for upholding the highest standards of professionalism. Some of the job responsibilities include; answering telephones, assuring building access and key control as well as security, logging deliveries for residents and coordinating package pick-up and delivery, providing neighborhood information and responding appropriately in emergency situations.
Essential Duties and responsibilities
Education and/or Experience
Experience in customer service/administrative field i.e. hotel, property management, F&B, retail, receptionist. High School Diploma or equivalent.
Ability to read and comprehend instructions, correspondence, and memos.
Ability to write correspondence emails. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.
Ability to effectively listen and comprehend homeowner, guest or vendor requests and concerns.
Ability to speak effectively before groups of customers or employees of organization in English.
Knowledge of Spanish a plus.
Computer, desk phone, key bank machine, copier/printer, tablet
Microsoft Office (Word, Excel, Outlook)
Key bank and fob system
Mathematical and Reasoning Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.