Engineer Technician

JOB SUMMARY

We are seeking a skilled and dependable Engineer Technician to join our Northstar Engineering team. This role is responsible for maintaining all mechanical and electrical systems, rental units, homecare properties, and association buildings to ensure a safe, welcoming, and efficient environment for guests and residents.

KEY RESPONSIBILITIES

• Deliver exceptional customer service to guests, residents, and fellow team members.
• Inspect, maintain, and repair mechanical, HVAC, plumbing, and electrical systems.
• Conduct routine inspections of boiler rooms, mechanical areas, and pool/spa equipment.
• Perform preventive maintenance on association equipment and facilities.
• Complete annual maintenance inspections for individual program units.
• Troubleshoot systems and execute repairs as directed by the management team.
• Respond promptly to guest and owner service requests, ensuring timely documentation.
• Participate in the department’s on-call rotation.
• Assist with special projects and other assignments as needed.
• Cross-departmental support may be required to meet business demands.

HOSPITALITY STANDARDS

All employees are expected to uphold the following service principles:

1. Present a professional appearance
2. Smile and make eye contact
3. Use attentive body language
4. Greet and welcome every guest
5. Stay informed about Northstar, your department, and local attractions
6. Provide helpful, informed recommendations
7. Show patience and professionalism
8. Take ownership of guest questions and concerns
9. Always express appreciation

REPORTING STRUCTURE

• Reports directly to the Engineering Manager
• Dotted-line reporting to the Director of Maintenance and Project Management

SALARY

• $25-30/HR DOE

QUALIFICATIONS

• Mechanical and/or electrical aptitude with a willingness to learn and develop additional skills
• Valid driver’s license required
• Availability to work weekends and holidays

BENEFITS & PERKS

• Paid Time Off & Paid Sick Time (Year-Round)
• Health Insurance - Choose from multiple plans! (Full-Time, Year-Round)
• Dental, Vision, & Accident Insurance (Full-Time, Year-Round)
• Life & Pet Insurance (Full-Time, Year-Round)
• $40/Month Health Insurance Reimbursement (Full-Time, Seasonal)
• 401(k) Plan with Employer Match
• Career Development Trainings
• Corporate Discounts with Perk Spot
• Sabbatical Program
• $500 Employee Referral Program
• Employee Assistance Program

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

WE BELIEVE

• We believe racism, discrimination and acts of violence are intolerable.
• We believe that being unique is powerful.
• We believe inclusion and diversity are integral ingredients to progress.

WE WILL

• We will actively pursue diversity and inclusion.
• We will commit resources to new and existing initiatives.
• We will listen and create opportunities for all voices to be heard to inspire positive change.

We hope you’ll consider joining us! Visit our website to learn more about East West Hospitality at jobs.eastwest.com/culture.