Fitness Club Manager
The Westin Riverfront Resort & Spa is seeking an experienced Fitness Club Manager to join their amazing Athletic Club team! The Fitness Manager is responsible for hiring and managing the front desk staff, checking in & greeting all members and guests, booking and paying for classes, personal training sessions, managing the front desk schedule, assisting with any fitness programming schedule challenges, monitoring the pool deck, hiring and managing pool attendants, and maintaining cleanliness and order in the fitness & pool facility.
This position serves as primary contact for Membership contracts, membership sales & retention initiatives, and collection of membership dues. Works to achieve service and sales goals. Help Spa and Club Management Team and staff with any projects and protocols. Fitness Club Manager will create an exceptional customer service environment during high occupancy guest usage, and when pool facility usage is at peak volume.
Location: The Westin Riverfront Resort & Spa- Avon, CO.
Start date: ASAP
Employment Type: Full Time, Year Round
Schedule: varies, 5 days a week, includes some weekends and holidays. Requires flexible schedule.
Eligible for comprehensive benefits package- including health insurance, 401k, PTO and Sick Time. Also eligible for amazing perks including 401k Plan, discounted associate meals; Explore lodging discounts; bus passes discount; Eye Pieces 30% OFF; discounts at certain local shops; employee referral program up to $200 per hired person; free trainings, spa discounts, discounted gym membership, monthly medical reimbursement (for full time/seasonal employees only), and more!
At The Westin Riverfront Resort & Spa, you'll find a culture based on excellence, where our vision is to be the leader in hospitality services by being transparent, collaborative and simplifying the complex. We believe in doing the right thing for each other, our community, our environment and those we serve. We make this happen by creating value and sharing our passion for hospitality in the places where we live, work and thrive.
A Bachelors degree is beneficial along with front line experience in spa/fitness or hotel operations. Specific education in fitness is preferred but not required; Strong familiarity with club and fitness operations is preferred. Experience in the hospitality industry or customer service industry required. Understanding of good health requirements, in terms of exercises, fitness, nutrition, and stress reduction.
Must be able to lift up to 45 lbs. and stand for extended hours. Must be able to understand fitness classes by participating or observing. Physically be able to move equipment for organizational purposes, and bring in pool lanes. Must be able to clean snow off pool furniture in the winter season.
Demonstrated guest service skills required; previous fitness club experience preferred.
High school graduate, experience working in a resort environment, or fitness facility.