Front Desk Agent (PT)

Join Our Team at Falcon Point Resort!

Falcon Point Resort, managed by East West Hospitality, is nestled on the picturesque shores of Nottingham Lake in Avon, CO. We offer 58 Vacation Ownership units and are dedicated to providing exceptional service and memorable experiences for our guests.

We are currently seeking a Part-Time Front Desk Agent to enhance our team. If you excel in communication, have strong telephone etiquette, possess prior experience in front desk or guest service roles, and thrive in a dynamic, fast-paced environment, we invite you to apply!

Key Responsibilities:

• Customer Service: Exhibit a positive attitude, professionalism, and outstanding customer service skills to ensure guest satisfaction.
• Technical Proficiency: Demonstrate proficiency in RDP reservation software and possess strong computer skills.
• Guest Interactions: Efficiently handle guest check-ins and check-outs, manage guest requests, and provide timely responses to maintenance and housekeeping needs.

Location: Falcon Point - Avon, CO

Start Date: ASAP

Employment Type: Part-Time, Year Round

Pay Rate: $20 / hour 

Schedule: Flexible, full-time, days, nights, and weekends.

• Customer Service skills
• Front desk experience preferred
• English fluency required; Spanish preferred.
• Must have authorization to work in the United States year-round

Benefits & Perks:

Convenient Location in Avon with Onsite Parking; Quarterly CSI Survey Bonus; Winter Incentive Program; 401(K) Plan with discretionary employer match; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Employee Assistance Program

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world’s favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.