Job Description

Date Posted:
6/25/2024
Location:
Lodge at Lionshead
City:
Vail
State:
CO
Country:
United States of America
Category:
East West Hospitality

Join the Lodge at Lionshead Team for Your Next Hospitality Adventure!

Imagine working where every day offers the chance to create memorable experiences with stunning mountain views as your backdrop. At the Lodge at Lionshead, nestled in the heart of Lionshead Village near the Eagle Bahn Gondola and managed by East West Hospitality, we’re searching for enthusiastic individuals to join our dynamic team. Here, you’ll be part of a supportive and welcoming environment, helping guests enjoy our diverse range of lodging options, from cozy studios to expansive four-bedroom residences.

We’re looking for a dedicated and detail-oriented Part-Time Front Desk Agent & Concierge to be a key player in our operations. Collaborating closely with our Reservations Manager, you’ll be the first point of contact for our guests, ensuring seamless and exceptional service. If you excel at creating warm welcomes, staying organized, and multitasking in a dynamic setting, we’d love to meet you!

Key Responsibilities:

  • Extend genuine hospitality to all guests entering our front doors.
  • Efficiently manage guest check-ins and check-outs, providing both phone and in-person assistance.
  • Maintain the flow and organization of the front office, including greeting visitors, answering phones, and ensuring the lobby is tidy.
  • Assist guests with dinner and activity reservations, transportation arrangements, and information about local amenities and attractions.
  • Promptly address maintenance and housekeeping requests.
  • Handle shipping and receiving tasks for packages and luggage.
  • Provide additional support with reservations as needed.

Location: Lodge at Lionshead - Vail, CO

Start Date: ASAP

Employment Status: Part Time, Year Round 

Pay Rate: $22/hour + Commission from vendors 

Schedule: Varies AM/PM. Must be able to work weekends and holidays.

 

  • Proficiency with Microsoft Office applications (Outlook, Word, Excel). 
  • Strong written and verbal communication skills in English.
  • Ability to learn new computer systems.
  • Demonstrated organizational skills with the ability to prioritize and handle multiple tasks.
  • Capability to stand and/or walk intermittently for up to 8 hours per day.
  • Bilingual proficiency in English and Spanish is beneficial but not required.

Benefits & Perks:

Onsite Parking in Lionshead Village! Ski, Hike, or Mountain Bike breaks! 401(K) Plan with Discretionary Employer Match; Paid Time Off & Paid Sick Time; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Sabbatical Program; $500 Referral Program; Employee Assistance Program

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world’s favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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