Front Desk Agent

Join our team at Lodge Tower, located in Vail Village! Managed by East West Hospitality.

We are looking for a customer service oriented Front Desk Agent. This is a great opportunity to begin or continue to grow your career in hospitality at one of Vail's premier properties. If you are a professional with a proven work ethic, we would love to meet you!

Duties include:

• Deliver genuine hospitality to guests and owners from check-in to check-out
• Communicate in an open, helpful, and engaging tone while responding to guest and owner requests and concerns
• Maximize revenue through up-selling and sales strategy
• Maintain a strong working relationship with all departments to support operations and goals

Location: Lodge Tower                                                                                       

Job Start Date:  ASAP 

Employment Status:  Flexible - Full & Part Time, Seasonal or Year Round

Pay Rate: $20/hour

Schedule: Days TBD; mix of these shift times: 7am-3pm, 3pm-11pm, occasional mid shift of 10am-6pm

• Experience in customer service preferred (but will train the right person)
• Helpful, friendly demeanor 
• 18 years or older

Benefits & Perks:

• Opportunity to earn commission
• Paid Holidays
• Health Insurance - Choose from three plans! (FTYR)
• Dental, Vision, & Accident Insurance (FTYR)
• Life Insurance (FTYR)
• Ski Pass or Equivalent Bonus (Winter season; eligibility depends on start date)
• 401(K) Plan with Discretionary Employer Match
• Paid Time Off (FTYR) & Paid Sick Time
• Career Development Trainings
• Discounted Gym Membership at The Athletic Club Westin
• Discounts at Eye Pieces & Venture Sports
• Corporate Discounts with Perk Spot
• Sabbatical Program
• $500 Referral Program
• Employee Assistance Program
• Parking on Property