Job Description

Date Posted:
Lodge Tower 
United States of America
East West Hospitality

Join our team at Lodge Tower, located in Vail Village! Managed by East West Hospitality.

We are looking for a customer service oriented Front Desk Agent. This is a great opportunity to begin or continue to grow your career in hospitality at one of Vail's premier properties. If you are a professional with a proven work ethic, we would love to meet you!

Duties include:

  • Deliver genuine hospitality to guests and owners from check-in to check-out
  • Communicate in an open, helpful, and engaging tone while responding to guest and owner requests and concerns
  • Maximize revenue through up-selling and sales strategy
  • Maintain a strong working relationship with all departments to support operations and goals

Location: Lodge Tower                                                                                       

Job Start Date:  ASAP 

Employment Status:  Flexible - Full & Part Time, Seasonal or Year Round

Pay Rate: $20/hour

Schedule: Days TBD; mix of these shift times: 7am-3pm, 3pm-11pm, occasional mid shift of 10am-6pm


  • Experience in customer service preferred (but will train the right person)
  • Helpful, friendly demeanor 
  • 18 years or older

Benefits & Perks:

  • Opportunity to earn commission
  • Paid Holidays
  • Health Insurance - Choose from three plans! (FTYR)
  • Dental, Vision, & Accident Insurance (FTYR)
  • Life Insurance (FTYR)
  • Ski Pass or Equivalent Bonus (Winter season; eligibility depends on start date)
  • 401(K) Plan with Discretionary Employer Match
  • Paid Time Off (FTYR) & Paid Sick Time
  • Career Development Trainings
  • Discounted Gym Membership at The Athletic Club Westin
  • Discounts at Eye Pieces & Venture Sports
  • Corporate Discounts with Perk Spot
  • Sabbatical Program
  • $500 Referral Program
  • Employee Assistance Program
  • Parking on Property

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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