Front Desk Agent

Join our vibrant team at St. James Place, overseen by East West Hospitality, awarded Best Property Management by Best of Vail Valley! Positioned at the heart of Beaver Creek Village, St. James Place stands as apremier condominium property, offering unparalleled access to the slopes of Beaver Creek Mountain, just a stone's throw away.

We're on the lookout for a dedicated Front Desk Agent with a strong customer service background. In this role, you'll be the face of hospitality, providing top-notch service to our owners and guests both in person and over the phone.

If you're dependable, personable, and have a knack for hospitality, we're eager to connect with you!

Responsibilities include:

• Warmly welcome and assist guests with efficiency and professionalism.
• Streamline check-in and check-out processes for a seamless experience.
• Manage arrivals and departures throughout the day.
• Address guest requests and concerns promptly and courteously.
• Familiarize yourself with reservation policies and accurately handle bookings.
• Foster positive relationships with fellow front desk colleagues and other departments.
• Handle phone calls with courtesy, accuracy, and timeliness, while ensuring clear message taking.

Location: St. James Place , Beaver Creek, CO

Start Date: ASAP

Employment Type: Full Time, Year Round

Pay: $21 / hour

Schedule: Five 8-hour shifts per week. Must be available to work weekends and holidays. 

• Capacity to maintain prolonged periods of sitting or standing independently and without supervision.
• Exceptional interpersonal abilities are essential-enjoyment of engaging with diverse individuals.
• Reliability - can we depend on you?
• High school diploma or GED 
• Prior experience in customer service ideal
• Proficient use of a variety of office equipment including computers, printers, calculators, fax machines, copiers, and telephones is required.
• Strong communication skills, both verbal and written

Benefits & Perks:

Onsite Garage Parking in Beaver Creek Village! Health Insurance - Choose from three plans! Dental and Vision - Two plans available; 50% off 30-day ECO Bus pass; Voluntary Benefit Coverages; Life Insurance; Winter Incentive Program (EPIC Merchant Pass or equivalent End of Season Bonus; dependent on start date); 401(K) Plan with discretionary employer match; Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces; Corporate Discounts with Perk Spot; Sabbatical Program; $500 Referral Program; Employee Assistance Program 

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world’s favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.