Front Desk Agent

Are you passionate about delivering extraordinary guest experiences? Join our vibrant team at St. James Place in Beaver Creek as a Front Desk Agent! In this essential role, you’ll be the friendly face and the problem-solver who ensures every guest’s stay is seamless-from smooth check-ins to responding to special requests with enthusiasm and expertise. If you love connecting with people and thrive on creating memorable moments, we’d love to hear from you!

What You’ll Do:

• Welcome guests and owners with warmth and professionalism, addressing their needs promptly.
• Handle check-ins and check-outs with accuracy and efficiency.
• Manage incoming calls, providing clear and helpful information or directing them as needed.
• Update and maintain reservations via phone and email with meticulous attention to detail.
• Support administrative tasks to keep the front desk running like a well-oiled machine.

What’s in It for You:
Choose from morning or evening shifts that perfectly align with your schedule, giving you time to hit the slopes before or after work. Plus, our full time employees enjoy our Winter Incentive Program-choose between an Epic Merchant Ski Pass or an end-of-season bonus!

Location: St. James Place , Beaver Creek, CO

Start Date: ASAP

Employment Type: Full Time Year Round and Part Time

Pay: $21 - $23/hour

Schedule: AM opening shift (7am-11am) and PM closing shift (3pm-11pm)  Must be available to work weekends and holidays. 

Posting Close Date: 12/30/2024 (or until filled)

We're looking for empathetic, caring individuals who have a natural talent for anticipating guest needs before they’re even voiced. You’re not just friendly-you’re engaging, curious, and always eager to make someone’s day better, all while staying calm and composed under pressure. A smile is your signature, no matter the situation. Resourceful, energetic, and a multitasking pro, you’ll thrive in a fast-paced environment while keeping everything organized. Strong communication and poise are your superpowers, ensuring every guest interaction is handled with professionalism, warmth, and care.

Benefits & Perks:

Take advantage of Onsite Garage Parking in Beaver Creek Village. Full time employees choose from three Health Insurance plans, plus Dental, Vision, and Life Insurance options. Enjoy winter perks like an EPIC Merchant Pass or End of Season Bonus. Full and part time employees can save for the future with our 401(K) Plan. Elevate your career with development trainings, discounted gym memberships at The Athletic Club Westin, and exclusive discounts at Eye Pieces. Don’t miss our $500 Referral Program, Sabbatical Program, and Employee Assistance Program for all-around support!

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.