Front Desk Agent

Are you passionate about creating unforgettable guest experiences? At St. James Place in Beaver Creek, we’re looking for enthusiastic Front Desk Agents to be the welcoming face and problem-solving expert for our guests. From seamless check-ins to going above and beyond with special requests, you’ll play a pivotal role in crafting memorable stays. If you’re energized by connecting with people and delivering exceptional service, we want to meet you!

What You’ll Do:

• Welcome guests and owners with warmth, professionalism, and prompt attention to their needs.
• Efficiently handle check-ins, check-outs, and reservations with precision and care.
• Manage incoming calls, offering clear, helpful information or routing as necessary.
• Maintain up-to-date reservations and communications with meticulous attention to detail.
• Assist with administrative tasks to ensure the front desk operates smoothly.

What’s in It for You:

• Flexible shifts-morning or evening-to fit your schedule and enjoy the slopes before or after work.
• Full-time employees are eligible for our Winter Incentive Program: choose an Epic Merchant Ski Pass or an end-of-season bonus!

Details at a Glance:

Location: St. James Place, Beaver Creek, CO

Start Date: ASAP

Employment Type: Full-Time Year-Round & Part-Time options available

Pay: $21-$23/hour

Schedule: AM shift (7 AM-11 AM) and PM shift (3 PM-11 PM). Weekend and holiday availability required.

Posting Close Date: 2/28/2025 (or until filled)

We're looking for empathetic, caring individuals who have a natural talent for anticipating guest needs before they’re even voiced. You’re not just friendly-you’re engaging, curious, and always eager to make someone’s day better, all while staying calm and composed under pressure. A smile is your signature, no matter the situation. Resourceful, energetic, and a multitasking pro, you’ll thrive in a fast-paced environment while keeping everything organized. Strong communication and poise are your superpowers, ensuring every guest interaction is handled with professionalism, warmth, and care.

Benefits & Perks:

Take advantage of Onsite Garage Parking in Beaver Creek Village. Full time employees choose from three Health Insurance plans, plus Dental, Vision, and Life Insurance options. Enjoy winter perks like an EPIC Merchant Pass or End of Season Bonus. Full and part time employees can save for the future with our 401(K) Plan. Elevate your career with development trainings, discounted gym memberships at The Athletic Club Westin, and exclusive discounts at Eye Pieces. Don’t miss our $500 Referral Program, Sabbatical Program, and Employee Assistance Program for all-around support!

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.