Front Desk Agent

$500 SIGN ON BONUS!

Do you have a passion for hospitality and a knack for making people feel right at home? At Frontgate | Avon, we’re on the lookout for dynamic Front Desk Agents who are ready to be the face of our guest experience. From that first warm welcome to a fond farewell, you'll be the one turning moments into memories. If you're a natural at building connections, thrive on solving problems with a smile, and love the idea of making someone’s day-this is your moment. Come be the spark that keeps our front desk glowing!

Why Join Us?
At Frontgate | Avon, enjoy Onsite Parking, easy location to access outside the resort gates, convenient scheduling (no super early or late-night shifts).

What You’ll Do:

• Provide a warm, professional welcome to guests, handling check-ins, check-outs, and reservations efficiently and with care

• Deliver exceptional customer service by addressing guest needs and concerns promptly, striving to exceed expectations

• Collaborate with housekeeping and maintenance teams to ensure smooth communication and timely support for guest and owner requests

• Manage incoming and outgoing mail and packages, and assist with administrative tasks including filing, data entry, and record-keeping

• Maintain a clean, organized front desk area to support a safe and well-maintained property environment

Location: Frontgate | Avon, CO

Start Date: ASAP

Employment Type: Full-Time, Seasonal

Pay Rate: $23-25/hour, depending on experience; sign on bonus paid half after 30 days and half after 90 days from date of hire.

Schedule: Typically 8:00am-6:00pm in summer and winter; 8:30am-5:00pm in the off-season. Some weekends and holidays required. Flexible scheduling available, 4-5 days per week based on operational needs.

Posting Closing Date: 6/15/2025 (or when filled)

The ideal candidate will have a high school diploma or equivalent (preferred) and previous front desk experience is a plus. They should maintain a professional appearance and possess a friendly, helpful demeanor to address guest needs and concerns. Strong verbal and written communication skills are essential for interacting with guests and colleagues, along with the ability to multitask efficiently, handling calls, check-ins, and more simultaneously. Familiarity with property management systems, phone systems, and basic computer applications is important, as is the ability to collaborate effectively with other staff members to ensure smooth operations.

Benefits & Perks

Onsite Parking, easy location to access outside the resort gates, convenient scheduling (no super early or late-night shifts). 401(K) Plan with Discretionary Employer Match; Paid Sick Time; Winter Incentive EPIC Merchant Pass Program (eligibility dependent on start date); Career Development Trainings; Discounts at Eye Pieces & Venture Sports; Sabbatical Program; $500 Referral Program; Employee Assistance Program

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.