Job Description

Date Posted:
Lodge Tower
United States of America


Are you interested in working for the company that won No.1 Large Company in the Colorado 2019 Top Work Places Awards and is one of Outside Magazine's Best Places to Work? Join our team at Lodge Tower, managed by East West Hospitality.

Lodge Tower, located in the heart of Vail Village, is looking for a customer service oriented Front Desk / Reservations Agent to join our team! If you are comfortable using a computer and have an positive attitude, we would love to meet you!

Duties Include:

  • Provide excellent customer service to guests and owners before, during, and after their stay
  • Perform all front desk duties: check in/out guests & owners, responding to in house requests
  • Make lodging reservations based on availability & guest requests
  • Answer telephones & emails
  • Basic administrative tasks

Location: Lodge Tower - Vail, CO

Start Date: November 6, 2020

Employment Type:  Full Time, Year Round & Full Time, Seasonal positions available

Pay Rate: $16/ hour + DOE and potential commission

Schedule: 32-40 hours per week. Set schedule for winter TBD, must be able to work weekends.

Benefits & Perks:

  • Onsite Parking
  • Health Insurance - For FT/ YR employees
  • $40 / Month Health Insurance Reimbursement Program - For FT/ Seasonal employees
  • 401(K) Plan with Employer Match
  • Paid Time Off & Paid Sick Time - For year round employees
  • Career Development Trainings
  • Discounted Bus Passes
  • Discounted Gym Memberships at The Athletic Club Westin
  • Discounts at Eye Pieces & Venture Sports
  • Uniform & Dry Cleaning Provided
  • Sabbatical Program
  • $500 Referral Program
  • Employee Assistance Program

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at

Minimum Requirements

  •  Guest service experience preferred, but we will train the right person 
  • Ability to use multi-line phone
  • Computer proficiency
  • Problem-solving skills
  • Positive attitude
  • Must be able to read, write and speak English

East West Hospitality is an equal opportunity employer and participates in E-verify.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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