Job Description

Date Posted:
Highlands Lodge
Beaver Creek
United States of America



Join our Highlands Lodge Team at East West Hospitality, named Best Property Management Company by Best of Vail Valley!

We have earned a reputation for comfort and convenience in Beaver Creek. Located in The Highlands area and directly adjacent to the slopes, the ski-in/ski-out access through the ski locker room directly onto the ski slopes of Beaver Creek keeps our vacation residences in high demand all season long. Our guests can ski in and out of the Highlands Lodge to the Highlands Chairlift or take the beginner-level Highlands Skiway to the base of the Beaver Creek Resort and the Centennial Express Chairlift and Buckaroo Express Gondola. Additionally, guests enjoy on-site, year-round outdoor pool and hot tubs.

We are looking for a self- motivated Front Desk Supervisor with demonstrated ability to problem solve and excellent work ethics. If you are a hospitality professional eager to learn and grow, we would love to meet you!


Duties Include:

  • Check-in guests and provide a welcoming environment for guests, owners, fellow employees
  • Inspect units prior to arrival and after departure
  • Answer phones
  • Deliver items as needed
  • Work closely with property managers to resolve issues
  • Conduct property walks (may involve changing light bulbs watering flowers, opening/closing pools, shoveling snow, and maintaining grills)
  • Supervise seasonal front desk employees
  • Participate in Manager on Call program 3-4 nights/month
  • Understand and follow all COVID-19 protocols and speak professionally about our public health orders to owners and guests


Location: Highlands Lodge - Beaver Creek, CO

Start Date: ASAP

Employment Status: Full Time, Year Round

Pay Rate: $20 - $22/hr DOE + $1,000 Signing Bonus*

*To be paid in two allotments after 30 and 90 days of employment

Schedule: Weekends and Evenings required 



Minimum Requirements

  • One year experience in similar role and/or Hospitality.  Front desk and Guest Service-focused experience preferred.
  • Evening and Weekend availability.
  • Ability to use computer, office equipment, and small tools.
  • Able to stand for extended period
  • Must be fully vaccinated against COVID-19 virus and provide evidence of full vaccinated status to East West Hospitality.


Benefits & Perks:

  • On-site parking
  • Paid Time Off & Paid Sick Time
  • Health Insurance - Choose from three plans!
  • Dental, Vision, & Accident Insurance
  • Life Insurance
  • 401(K) Plan with Employer Match
  • Career Development Trainings
  • Discounted Gym Memberships at The Athletic Club Westin
  • Discounts at Eye Pieces & Venture Sports
  • Corporate Discounts with Perk Spot
  • Sabbatical Program
  • $500 Referral Program
  • Employee Assistance Program


Why East West Hospitality:

At East West Hospitality our vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.


  • We believe racism, discrimination and acts of violence are intolerable.
  • We believe that being unique is powerful.
  • We believe inclusion and diversity are integral ingredients to progress.


  • We will actively pursue diversity and inclusion.
  • We will commit resources to new and existing initiatives.
  • We will listen and create opportunities for all voices to be heard to inspire positive change.

We hope you’ll consider joining us! Visit our website to learn more about East West Hospitality at

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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