Front Desk Supervisor

Description

Are you interested in working for the company that won No.1 Large Company in the Colorado 2019 Top Work Places Awards AND is one of Outside Magazine’s 50 Best Places to Work? Join our team at Viceroy Snowmass, managed by East West Hospitality.

Viceroy Snowmass, located in Snowmass Village, CO is looking for a Front Desk Supervisor to join our team. If you enjoy working as a part of a team and have a motivated and positive attitude, we would love to meet you!

Duties Include:

• Possesses knowledge of hotel pms systems
• Handles departmental accounting of monies, receipts, guest accounts and other forms of credit; post all charges; completes cashier’s report, prepares deposit and counts cashier banks.  Follows hotel’s credit policies
• Be knowledgeable in all hotel facilities and local area
• Provided a professional image at all times through appearance and dress.
• Revenue optimization through check in, checkout and attentive coordinator of hotel services for the guest.
• Maintains supplies neat and organized to department standards.
• Follows and enforces company policies and procedures with agents
• Assist in providing solutions to any concerns, questions or issues agents escalate.

• Location: Viceroy Snowmass - Snowmass Village, CO

  Start Date: ASAP

  Employment Type: Full Time Year Round

  Schedule: Flexible schedule, some nights, weekends and holidays required

  Pay Rate: $24 an hour

  Benefits & Perks:

• Health Insurance - Choose from three plans!

• Dental, Vision, & Accident Insurance

• Life Insurance
• Ski Pass or Equivalent Bonus
• 401(K) Plan with Employer Match
• Paid Time Off & Paid Sick Time
• Career Development Trainings
• Discounts at Eye Pieces & Venture Sports
• Sabbatical Program
• $400 Referral Program
• Employee Assistance Program

Fill by: December 1st 2024

Open until filled 

• At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We hope you’ll consider joining us! Visit our website to learn more about East West at eastwest.com.

 Minimum Requirements

• Able to work independently, ability to prioritize and ability to multi-task.
• Required standing/walking/bending throughout shift and able to lift, carry and push up to 40 pounds
• Great guest services skills, verbal, and written skills
• Must have a pleasant attitude and excellent demeanor. 
• Must work well under pressure.
• Must be a team player.
• Must be proficient in computer/software use.
• Able to demonstrate problem solving skills and ability to project a positive attitude over the telephone and in person.
• Able to work flexible schedules including weekends and holiday.
• Previous Guest Service Skills experience preferred.
• High School Diploma preferred.

East West Hospitality is an equal opportunity employer and participates in E-verify.

Viceroy Hotels & Resorts inspires travelers with one-of-a-kind authentic lifestyle experiences that bring together provocative design and intuitive service in sought-after locations. A leader in modern luxury, Viceroy’s vibe-led hospitality is guided by the brand promise "Remember to Live," an affirmation to create lifelong memories for each and every guest. As an industry leader in creativity and innovation, our hotels draw upon the diverse backgrounds and talent of our extraordinary team for optimal success.