Guest Services Agent

Are you a passionate and personable individual looking to bring your hospitality expertise to a top-tier team? Do you thrive on creating memorable experiences for guests and enjoy being the friendly face that welcomes them? We are currently seeking service oriented, reliable, and enthusiastic Guest Service Agents to join our team and help us deliver exceptional experiences!

Join us at The Charter at Beaver Creek, managed by East West Hospitality-proudly recognized as the Best Property Management by Best of Vail Valley! The Charter stands as one of Colorado’s premier mountain retreats, known for its exceptional ski-in, ski-out access and a wide array of luxurious amenities. Nestled in this picturesque location, The Charter offers more than just a job-it provides an opportunity to be part of a community that values wellness and relaxation.

If you’re ready to join a dynamic team in a beautiful setting and help create unforgettable experiences, we want to hear from you!

Key Responsibilities:

• Warmly greeting and welcoming guests and owners.
• Efficiently processing check-ins and departures.
• Managing phone calls and email communications.
• Organizing and handling incoming packages for owners and guests.

Location: The Charter, Managed by East West Hospitality - Beaver Creek, CO

Start Date: ASAP

Employment Status: Full Time - Year-Round & Seasonal available

Pay Rate: $20-$21 / hour depending on experience

Schedule: Flexible 40 hours/week - Choose from three 12-hour shifts, four 10-hour shifts, or five 8-hour shifts. Imagine enjoying a four-day weekend every week!

• Previous hospitality experience preferred
• Excellent written and spoken English skills

Benefits & Perks:

Onsite, garage parking in Beaver Creek Village year-round! Employee discount at The Charter Steakhouse; 401(K) Plan with Discretionary Employer Match; Paid Time Off & Paid Sick Time; Winter Incentive EPIC Merchant Pass Program (eligibility dependent on start date); Career Development Trainings; Discounted Gym Membership at The Athletic Club Westin; Discounts at Eye Pieces & Venture Sports; Sabbatical Program; $500 Referral Program; Employee Assistance Program

FT YR only benefits: Health Insurance - Choose from three plans! Dental, Vision, & Accident Insurance; Life Insurance

Why East West Hospitality

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We are: Entrepreneurial, Local, Transparent, Supportive, Personal, and Collaborative.

Based in Colorado, East West Hospitality has more than 35 years of success managing some of the world’s favorite resort communities and urban centers. We specialize in association, rental and property management, hotels, spas, fitness, restaurants, and retail operations with locations in Colorado, South Carolina, California, and Hawaii. We have over 1,500 employees who are sharing their passion for hospitality in the places where they live, work, and thrive.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.