Laurel Resident Services Coordinator
Job Title: Front Desk Concierge
Department: East West Urban Management
Reports To: Portfolio Property Manager
FLSA Status: Exempt __________ Non-exempt____X_______
Schedule - Weekends (Saturday & Sunday)
Hourly Wage: $20-$25 DOE
Education and/or Experience
Some experience in customer service / administrative field i.e. hotel, property management, and receptionist.High School Diploma or equivalent.
Must have excellent communication skills, and be able to speak well over the telephone and in person. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to respond to common inquiries or complaints from homeowners, guests & vendors.
Excellent computer skills including word, excel
Mathematical and Reasoning Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.