Night Audit - The Westin Riverfront Resort & Spa
Job Description
Join our Front Office Team at The Westin Riverfront Resort & Spa as a Night Auditor and play a key role in delivering the Valley’s most exceptional overnight guest experience. We’re looking for a reliable, detail-driven professional who thrives in a quiet, focused environment and takes pride in accuracy and top-tier service. As part of our Front Office Team, you’ll help ensure seamless nightly operations while upholding the high standards of hospitality that set us apart. If you’re committed to excellence and ready to make an impact, we’d love to meet you.
Duties Include:
Warmly welcome guests upon arrival, complete check-ins, verify registration details, and assist with early morning check-outs.
Promote and recognize Marriott Bonvoy members, ensuring loyalty benefits are delivered with excellence.
Handle incoming calls and direct communications efficiently using Marriott systems and two-way radios.
Address guest concerns and service requests promptly, dispatching staff as needed to ensure satisfaction.
Perform nightly audit procedures for two properties, ensuring financial accuracy and timely reporting.
Conduct regular overnight security sweeps to maintain guest safety and a secure environment.
Location: The Westin Riverfront Resort & Spa - Avon, CO.
Start Date: 06/01/2025
Employment Type: Full Time, Year Round
Pay Rate: $23/ hour + potential commissions
Schedule: 11pm - 7:30am
Posting Closes: 6/6/2025 or when filled
Our ideal candidate will have previous front desk experience in a hotel or resort setting and the ability to learn and navigate our property management system, Opera. This role requires someone who’s comfortable reviewing financial data, can multitask and solve problems independently, and stays alert and positive throughout the night-whether it’s calm or fast-paced. The position involves standing for up to 8 hours.
Benefits & Perks:
Employees enjoy a wide range of benefits, including on-site parking, Marriott hotel discounts worldwide and they can also choose from dental, vision, accident, life, and pet insurance plans. Additional perks include a 401(k) plan with discretionary employer match and career development trainings. Employees receive a discounted gym membership at The Athletic Club Westin and discounts at Eye Pieces. We have a sabbatical program, a $500 referral program, and an employee assistance program round out the comprehensive benefits package.
Why East West:
This entrepreneurial organization is founded in "Doing the Right Thing". We are leaders in hospitality, development and real estate sales and each arm of our company strives to be the employer of choice built on genuine and enduring relationships. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. We are collaborative, transparent, and authentic.
Join us and contribute to a workplace where doing the right thing for each other and those we serve is at the heart of everything we do. We look forward to welcoming you to our family of companies and helping you grow with us.
We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.
Application Instructions
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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