Job Description

Date Posted:
12/15/2022
Location:
Vail Spa
City:
Vail
State:
CO
Country:
United States of America
Category:
Hospitality

 

Join our team at Vail Spa Condominiums, managed by East West Hospitality, named Best Property Management by Best of Vail Valley.

We are looking for a professional and friendly Night Auditor to join our Front Office team. If you have previous guest service experience, we would love to meet you!

 

Duties Include:

  • Meet and greet guests professionally and efficiently
  • Fast and efficient check-in and check-out
  • Reconcile all departures and arrivals throughout the day
  • Handle all guest requests/complaints in a professional, prompt, courteous and discreet manner
  • Be familiar with reservation policies and procedures and be capable of accurately booking reservations
  • Maintain a good working relationship with other front desk staff members and other departments such as maintenance, group sales, housekeeping, etc.
  • Be prepared to handle any emergency situation such as fire, power outage, or anything else requiring security or medical attention
  • Possess a good working knowledge of area activities and restaurants, in order to inform guests and make recommendations
  • Responsible for cleanliness of lobby and front office areas
  • Answer phones in a courteous and timely manner, taking accurate and legible messages

 

Location: Vail Spa Condominiums, Managed by East West Hospitality - Vail, CO

Start Date: ASAP

Employment Type: Full Time, Seasonal

Pay Rate: $20+/ hour DOE

Schedule: Overnight 10pm - 8am. Thursday- Sunday.

 

  • Ability to sit or stand for long periods of time, and be able to work alone and unsupervised for most of shift
  • Good "people skills" are necessary - must enjoy interaction with people
  • Dependability
  • A high school diploma or GED is required
  • Work experience should include previous customer service
  • Must be able to lift and carry weights up to approximately 50 pounds - such as a box of computer paper
  • Must regularly use various office equipment such as computer, printer, calculator, fax machine, copier, and telephone
  • Good communication skill are a necessity - verbal and written

 

Benefits & Perks:

  • Concierge Commission
  • Winter Incentive Program
  • $40 / Month Health Insurance Reimbursement Program
  • Onsite Parking
  • 401(K) Plan with Discretionary Employer Match
  • Career Development Trainings
  • Discounted Gym Membership at The Athletic Club Westin
  • Discounts at Eye Pieces 
  • Corporate Discounts with Perk Spot
  • Bus Pass Discounts
  • Sabbatical Program
  • $500 Referral Program
  • Employee Assistance Program

 

Why East West Hospitality:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.

Our mission is to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong. That starts by living true to our core value, Embracing Diversity. These principles are always top of mind and are never in question.

WE BELIEVE

  • We believe racism, discrimination and acts of violence are intolerable.
  • We believe that being unique is powerful.
  • We believe inclusion and diversity are integral ingredients to progress.

WE WILL

  • We will actively pursue diversity and inclusion.
  • We will commit resources to new and existing initiatives.
  • We will listen and create opportunities for all voices to be heard to inspire positive change.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online