On Site Community Manager

East West Urban Management, is looking for a On-Site Community Manager to join our team! If you enjoy working as a part of a team and have a motivated and positive attitude, we would love to meet you! 

Location: East West Urban Management 

Employment Type: Full Time, Year Round 

Pay Rate: $75,000 - $85,000 DOE 

Schedule: Full Time (schedule may include weekends and holidays) 

The On-Site General Manager (Manager), in conjunction with and under the direct supervision of the East West Urban Management (EWUM) General Manager, is responsible for the on-site administration and physical operations of the property.  The Manager will provide direction to the on-site staff, and outside contractors, and assure that the condominium management program and orientation thereof is properly executed. The manager will be responsible for the effective operation and cleanliness of the Building, for insuring performance of established preventative maintenance programs of the Building and its equipment, for the hiring, recruiting, training and supervision of qualified and competent personnel, and for the maintenance of excellent resident relations.

Duties Include: 

• Assist with all facets of daily administration and management of homeowner associations 
• Assist EWUM General Manager in administration of major and minor duties as assigned 

• Job may include assisting in projects for other departments as needed including Front Desk and/or Facilities Maintenance. 
• Maintain high quality and timely verbal and written communication with all stakeholders including association members, board members, program homeowners, third-party vendors, and other departments and staff members. 
• Perform all administrative aspects for governance and operations of assigned associations. Schedule, organize, and attend all regular, special and emergency board meetings. Schedule and organize annual and special meetings of the members. 
• Verbal and written communication with the association membership to include but not limited to phone, email, e-blast, websites, newsletters, and all mailings to the membership. 
• Ensure operational compliance with CC&Rs, Bylaws, and rules and regulations as well as monitor member compliance for the same. Track and manage action item lists for each assigned association.

• Manage all aspects of association projects for assigned associations. Process may include participation from and or communication with many stakeholders including board members, committee members, third-party vendor and contractors, and other departments. 
• Maintain homeowner association websites for assigned associations. Including but not limited to organization of content in resource center, consistent document titles in resource center, timely posting of appropriate documents to resource center, update homeowner contact information in directory, annual disclosure requirements. 
• Attend regularly scheduled managerial meetings and carry out any additional duties and special projects as needed. 
• Because of the fluctuating demands of the operation, it may be necessary that each employee perform a multitude of different functions; therefore, as an essential part of your job, employees will be expected to help others when the occasion arises. Accordingly, employees may be expected to perform other tasks not specifically addressed above. Full job description available upon request.

• High School diploma or equivalent required. 
• Associate or bachelor's degree preferred. 
• Home Owner Association management experience required. 
• Accreditation with Community Association Institute (CAI) or other Association 

• Management designations preferred. 
• Must have good communication skills - written and verbal, as well as excellent listening skills and supervisory skills.  
• Professional appearance and conduct required. 
• Candidate must be familiar with and able to use: computer/printer, copiers, phone, and other common office equipment. 
• Must be familiar with Microsoft Office Suite. 

• Must be well organized and be able to prioritize a large number of tasks. 
• Candidate must be able to work irregular hours when necessary. 
• Experience developing annual budgeting also preferred. 
• Position requires frequent sitting, standing, walking, hand-eye-foot coordination, fingering and reaching. Must be able to lift and/or move weights of up to approximately 25 pounds (such as office supplies). Must have good vision and hearing, with corrections is acceptable. Reliable vehicle, driver’s license and insurance required. 

Benefits & Perks: 

• Health Insurance - Choose from three plans! 
• Dental, Vision, & Accident Insurance 
• Life & Pet Insurance 
• 401(K) Plan with Discretionary Employer Match 

• Paid Time Off  
• Career Development Trainings 
• Corporate Discounts with Perk Spot 
• Sabbatical Program 

• Employee Assistance Program 

Why East West Urban Management: 

At East West our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve.