Owner Relations Representative

$1000 SIGNING BONUS!

East West Hospitality is seeking an Owner Relations Representative to join our high-performing team where mountain views and meaningful work go hand in hand. Based in our newly renovated Seasons Building office in Avon-at the base of Beaver Creek Mountain-our Owner Relations team supports property owners across Vail Valley, the Roaring Fork Valley, and Tahoe. If you thrive in a fast-paced environment, love providing top-tier customer service, and can juggle details like a pro, this is your chance to build lasting relationships while working alongside supportive, professional colleagues (and yes, lunchtime ski breaks are encouraged!). Bring your communication skills, team spirit, and passion for helping others-we can’t wait to meet you.

Duties Include:

• Professional communication with owners from high end fractional and timeshare properties.
• Provide ownership guidance and reservation assistance via phone calls and emails in a timely fashion.
• Working in conjunction with resort managers and staff, accounting, as well as external organizations
• Assist with rental management, owner billing and ownership transfers.

What's Hot: Onsite parking in Avon just steps from the Riverfront Gondola, access to Travel Exchange, and ski and mountain bike breaks!

Location: Seasons Building, Avon
Start Date: ASAP
Employment Status: Full Time, Year Round
Schedule: M - F, 8:00 - 4:30 or 8:30 - 5:00
Pay Rate: $26/hour, first half of signing bonus paid after 60 days and second half after 90 days
Posting Close Date: 7/15/2025 (or when filled)

Our ideal candidate:

• Bachelor’s degree or 1-2 years of relevant experience

• Exceptional customer service and professional communication skills (written, phone, and email)

• Strong organizational skills with the ability to multitask and maintain attention to detail

• Proficient in Microsoft Office and comfortable with common computer applications

• Thrives in both fast-paced and slower seasonal work environments

Benefits & Perks:

In addition to onsite parking, our benefits package is designed to enhance your overall experience and well-being. Winter Incentive Program for full-time employees, and generous Paid Time Off. Choose from three Health Insurance plans, along with Dental, Vision, & Accident Insurance, and Life Insurance, all available for full-time staff. We offer a 401(K) Plan with a discretionary employer match. Our commitment to your growth includes Career Development Trainings and Discounted Gym Memberships at The Athletic Club Westin. You’ll also benefit from Discounts at Eye Pieces, Corporate Discounts through Perk Spot, a Sabbatical Program, and a $500 Referral Program. Join us and experience a comprehensive benefits package that supports your professional growth and personal well-being!

Why East West:

At East West Hospitality our Vision is to be the most trusted hospitality services company and employer of choice, built on genuine and enduring relationships. We believe in doing the right thing for each other, our community, our environment, and those we serve. We strive to cultivate and sustain an inclusive and welcoming environment in which everyone thrives and feels like they belong.

We hope you’ll consider joining us! Visit our website to learn more about East West at jobs.eastwest.com/culture.