Job Description

Date Posted:
4200 W. 17th St
United States of America


The Runner assist Resident Services with daily task that require assistance away from the desk and assist, Maintenance, Housekeeping and Management with a variety of task. The Runner provides a welcome greeting to all residents and guests. In order to provide a resort level of service, the Runner will be responsible for upholding the highest standards of professionalism. Some of the job responsibilities include; answering telephones, assuring building access and key control as well as security, logging deliveries for residents, coordinating package pick-up/delivery, monitor moves/deliveries, light housekeeping, event set up and tear down.

Essential Duties and responsibilities

  • Assist with Moves/Deliveries
    • Monitor Move
    • Make sure all documents are ready prior to move/delivery.
    • Direct movers to loading bay
    • Assist with checking out keys as needed
    • Lock-off elevator
    • Fill out Move Check list
    • Have resident sign Moving Agreement at end
  • General Resident Services 
    • Open doors for guest, residents when entering the building.
    • Escort guest on elevator and to unit.
    • Deliver packages, flowers, etc. as needed.
    • Assist Resident Services with duties as needed. Answer phones, enter key releases, log packages, inventory, key control and monitor cameras.
  • Housekeeping
    • Make sure all accessories throughout the common areas are in place in accordance with the accessory plan.
    • Make sure all furniture is in place and pillows are fluffed.
    • Check fitness lab, locker rooms, and family shower for towels and general cleanliness. Tidy and launder/fold/restock towels as needed.
  • Monitor All Amenities
    • Audit wristbands in accordance with the rules and regulations. Holidays may require station.
    • Monitor Pool deck furniture to make sure placement is correct throughout the day.
    • Fitness Lab: organize, tidy and inventory as needed.
    • Aquatics equipment: organize, tidy and inventory as needed.
    • Creative workshop: organize, tidy and inventory as needed.
    • Sports workshop: organize, tidy and inventory as needed.
    • Beach Cruisers: organize, tidy and inventory as needed.
    • Resident Lounge: organize, tidy and inventory as needed.
  • Small job printing and copying for residents
  • Other duties as assigned.

Minimum Requirements

Education and/or Experience

  • Experience in customer service/administrative field i.e. hotel, property management, F&B, retail, receptionist.  High School Diploma or equivalent.


Language Skills

  • Ability to read and comprehend instructions, correspondence, and memos.   
  • Ability to write correspondence emails. Ability to read and interpret documents in English such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Ability to effectively listen and comprehend homeowner, guest or vendor requests and concerns.
  • Ability to speak effectively before groups of customers or employees of organization in English.
  • Knowledge of Spanish a plus.


Equipment Utilized

  • Computer, desk phone, key bank machine, copier/printer, tablet


Computer Operations

  • Microsoft Office (Word, Excel, Outlook)
  • Building Link
  • Key bank and fob system
  • Internet Explorer


Mathematical and Reasoning Skills

  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

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